How far in advance should I book?
We recommend booking as soon as your date is confirmed — especially for Friday and Saturday events during peak wedding season (spring and fall). Popular dates can book up 6–12 months out, but we're always happy to check availability for last-minute events too.
Do you travel outside Nashville?
Yes! We're based in Nashville, TN and happily travel throughout Middle Tennessee. Travel is included within a set radius of the city, with a small mileage fee for events further out. Just share your venue location when you inquire and we'll include any travel cost in your quote.
What's your cancellation/rescheduling policy?
Life happens — if your plans change, just reach out as soon as possible. We're happy to reschedule your date, subject to availability, with advance notice. Deposits secure your date and hold our team's time, so they're non-refundable, but they can typically be applied toward a new date.
What happens if it rains or my event is outdoors?
If your event is outdoors, we always recommend having a covered or indoor backup space in mind — a tent, patio, or nearby indoor area works great. Our equipment is delicate, so we're not able to operate in direct rain, but we'll work with you ahead of time on a rain plan so the fun doesn't stop.
How much space and power do you need to set up?
We typically need about an 8×8 ft. area with a flat, stable surface and access to a standard wall outlet within 25 feet. If you're not sure your venue has what we need, send us the details and we'll help you figure out the best spot.
Can we customize the backdrop or template?
Absolutely — every package includes a custom-designed print template to match your event's colors and theme. Standard bookings include our classic backdrop, while Premium and Deluxe packages feature a premium backdrop, and additional backdrop or template options are available as add-ons.
How do guests get their photos?
Guests can get their photos instantly — texted, emailed, or AirDropped right on the spot, plus unlimited prints with our Premium and Deluxe packages. Every event also comes with an online gallery after the party so you and your guests can relive the night and download photos anytime.
Is an attendant included with every package?
Our Premium and Deluxe packages include a friendly, professional on-site attendant for your entire rental to help guests, manage props, and keep everything running smoothly. Our Standard package is designed to be simple and self-guided, so an attendant isn't included — but can be added on request.
How many people can fit in one photo?
Our open-air setup is flexible — anywhere from a couple of best friends to a full group can pile into one shot, depending on your backdrop size and how cozy everyone wants to get. It's one of the most fun parts of the booth!
Is setup/breakdown included in my rental hours?
Yes — setup and breakdown never count against your booked time. We arrive early to get everything ready before your rental starts and break down after, so you get the full amount of photo booth fun you paid for.
